Ontario. Ministry of Health

Site: No physical address

Service: Refugee HealthLine

Record #: ONT0187
Last Full Update: 10 Apr 2023

Contact Information

Toll Free Phone Call 811 or 1-866-286-4770
TTY Phone 1-866-797-0007
Crisis Phone Call 911 in emergencies

Description and Service Details

Description (Service) Refugees can connect with health care providers who deliver transitional health care and services, including primary care, specialist care and mental health supports. Transitional care includes initial assessments, care and referrals to other health services.

Service is not for emergencies.

Health care providers can participate in offering services by calling the service.
Hours Daily 24 hours
Areas Served Ontario
Boundaries Ontario
Eligibility Refugees - newly arriving refugees and people arriving through other exceptional humanitarian authorizations * Resettlement Assistance Programs, sponsors, and settlement agencies
Application Call or chat online
Languages English ; French
Fees Free

Site Information

Located In Community Toronto Downtown Central
Physical Access Not Applicable

Categories and Classification

InfoPod Main Headings Health Care ; Settlement Services
InfoPod Sub Headings Finding a Doctor ; Newcomer Settlement Services ; Refugees

Agency Overview


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Funded by Immigration, Refugees, and Citizenship Canada