Assaulted Women's Helpline

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Record #: MET5691

Last Full Update: 18 Mar 2024

Contact Information

Office Phone	Crisis Support and Shelter Intake: 416-863-0511, Call helpline, or text #7233 (#SAFE) ; Crisis Support and Shelter Intake: 1-866-863-0511, Call helpline toll free, or text #7233 (#SAFE) ; 416-364-4144, Administration only ; 1-888-364-1210, Administration only
TTY Phone	1-833-286-9865, Administration only ; 1-866-863-7868, Crisis Support and Shelter Intake
Fax	416-364-0563, Administration only
Website	www.awhl.org
Social Media	Facebook, Instagram, X (Twitter)

Description and Service Details

Description (Service)	Provincial telephone and online (chat) crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for women who have experienced abuse liaison with diverse communities confidential and anonymous Toronto only: initial assessment and intake for assaulted women's shelters, call 416-863-0511 or toll free 1-866-863-0511
Hours	Telephone or text counselling Mon-Sun 24 hours Online live chat Mon-Fri 11 am-8 pm, visit www.awhl.org Administrative office Mon-Fri 9 am-5 pm
Areas Served	Ontario
Eligibility	Ages: 16 year(s) and up Assaulted/abused women 16 years and older Residency Requirements: Ontario
Application	Call or visit website for information Telephone: call for assistance, or text #7233 (#SAFE) on Bell, Rogers, Fido or Telus mobile phone Online: for live chat visit www.awhl.org/online-chat Toronto only: initial assessment and intake for assaulted women's shelters, call 416-863-0511 or toll free 1-866-863-0511
Languages	Telephone interpretation in over 200 languages available for access to services; For services in French call Fem'aide toll free 1-877-336-2433 (see separate listing)
Fees	None

Site Information

Located In Community	Toronto
Address & Map	Toronto, ON Canada
Mailing Address	PO Box 40569, Six Points Plaza Toronto, ON Canada M9B 6K8
Physical Access	Not Applicable

Categories and Classification

InfoPod Main Headings	Emergency / Crisis
InfoPod Sub Headings	Crisis Lines for Abuse / Violence ; Domestic Abuse

Agency Overview

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