A centralized customer service for telephone, email and in-person inquiries for all services offered by the Town of Oakville

A centralized customer service centre providing telephone, email, online, and in‑person support for accessing Town of Oakville services

• staff assist with submitting and tracking service requests, reporting concerns, applying for permits, registering for programs, and connecting with municipal departments
• one streamlined service counter is available at Town Hall, with options to schedule in‑person or video appointments with specific departments
• phone support is available during business hours for general inquiries, and 24/7 for urgent public‑safety concerns such as malfunctioning traffic signals or road hazards
• many services are avialble online

• Mon-Fri 8:30 am-4:30 pm
• 24/7 for urgent public‑safety concerns

No restrictions

No application required