The City’s customer contact centre 

• provides assistance through email, telephone and in-person
• online services also available 

At the Service Burlington counter, residents can:

• pay a parking ticket or property taxes
• purchase a parking permit, dog license or garbage tag
• start a Freedom of Information request or Property Information Request
• register for a Recreation program
• receive a marriage license (by appointment only)
• Commission an Oath (by appointment only)
• learn general information about City services

Mon-Fri 8:30 am-4:30 pm (except statutory and other holidays)

No application required